Help and Information
Shipping
We deliver across Australia, working with trusted carriers to ensure each order arrives safely and in good condition.
Orders are prepared with care, with attention given to how each bottle is packed and handled in transit. Delivery timeframes will vary depending on location, with metro areas typically receiving orders sooner than regional addresses.
Shipping costs are calculated at checkout based on the size of your order and delivery destination.
If you have specific delivery requirements or are placing a larger order, our team can assist in arranging a suitable approach.
Trade Account Setup
Biancorosso works with a select network of trade partners across Australia.
If you would like to access our portfolio, pricing, and ordering, please complete the request form on this page. We ask for a few basic business details so we can understand your needs and ensure the right fit. Once approved, you will receive your login details and full access.
Frequently Asked Questions
General
Do I need an account to place an order?
Yes, ordering is available to approved account holders.
Where do you ship?
We currently ship within Australia.
Do you host events?
Yes, we host wine tastings and education evenings, and take part in industry events throughout the year.
About the Wines
What kind of wines do you offer?
We focus on Italian wines sourced from family-run estates across regions, including but not limited to, Friuli Venezia Giulia, Trentino, and Veneto.
Do you work directly with producers?
Yes, we work closely with our producers, many of whom are multi-generational wineries with a strong connection to their land.
What defines your selection?
Our wines are chosen for their sense of place, quality of production, and consistency. The range includes both well-known styles and regional varieties that are less commonly seen.
Are your wines sustainably produced?
Several of our producers follow organic or low-intervention practices, with an emphasis on respecting the vineyard and surrounding environment.
Orders & Events
Can wines be purchased at your events?
Selected wines may be available to purchase on the night, depending on the event.
Do I need prior knowledge to attend a tasting?
No. Our tastings are designed to be relaxed, social, and accessible.
Can you help with wine selection for our venue?
Yes, we can recommend wines based on your concept, audience, and price range.